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Welcome to the Privacy Policy of wemust.ca (“We Must” / “we” / “our” as applicable). This policy outlines how we collect, use, maintain, and disclose information obtained from users (“User” / “you” / “your” as applicable) who visit our website, https://www.wemust.ca/, which serves as an ecommerce platform for transfers, accessories, and related items (collectively referred to as the “Sites”). Our commitment to privacy extends to all products and services provided by WeMust.ca and its affiliated brands and company.

Your Personal and Business Information

We collect personal identification information from users through various means, including but not limited to their interactions with our Sites. This may occur when users visit our Sites, save a design, place an order, respond to a survey, or engage in other activities, services, features, or resources provided on our Sites. Depending on the nature of the interaction, users may be asked to provide their name, email address, mailing address, phone number, and payment information. This information is necessary for purposes such as saving your design or processing your order. For the purpose of maintaining quality and customer service standards, we record incoming and outgoing phone calls and may review them, either live or after they are completed, from time to time.

When you visit our Sites, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Furthermore, as you navigate the Sites, we gather information about the specific web pages or products you view, the websites or search terms that referred you to our Sites, and how you interact with our Sites.

We also collect user-generated content in the form of designs, which may include uploaded images and text. Please note that this content may contain personal information if users choose to include it.

We only collect personal identification information from users if they voluntarily submit such information to us. Users have the right to decline providing personal identification information, although doing so may restrict their participation in certain activities on the site, such as placing an order.

For convenience and efficient payment processing, third-party companies may retain a token of your credit card information through platforms such as Paypal.com, or Stripe.com. This allows for easier rebilling or refunding of your credit card.

Please be aware that if someone other than you uses your email address to log in, reorders, or accesses your account, your design and order may be published. Additionally, after shipping, your invoice may also be published for the convenience of our customers, although it will only contain limited information.

Non-personal identification information

Whenever users interact with our Sites, we may gather non-personal identification information about them. This information does not personally identify individuals and may include details such as the browser name, the type of computer they are using, and technical information about their connection to our Sites. This technical information may encompass the operating system they use and the internet service providers they utilize, along with other similar details.

Cookies

In order to improve the User experience, our Sites may utilize “cookies.” These cookies are saved by the User’s web browser for record-keeping purposes and occasionally to track information about their usage of the site. Users have the option to configure their web browser settings to refuse cookies or to receive alerts when cookies are being sent. However, please note that if this setting is enabled, certain parts of the Sites may not function properly.

WeMust collects and uses users’ personal information for the following purposes:

  • To improve customer service

Your information helps us to respond more effectively to your customer service requests and support needs. 

  • To personalize User experience 

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Sites. 

  • To improve our Sites

We continually strive to improve our website offerings based on the information and feedback we receive from you. 

  • To process transactions

We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide service. We may use this information such as email or phone to text users for the purpose of processing their order and marketing offers.

  • To administer a contest, promotion, survey, or other Site feature 

To send Users information about topics we think will be of interest to them, such as monthly mailers, or additional follow-up for future business. 

  • For marketing and advertising purposes 

The email address provided by users will be utilized for various purposes, including sending them order-related information and updates, as well as for marketing and advertising purposes. It will also serve as the means to respond to their inquiries, requests, or questions. By providing us with their email address, users are automatically opting-in to our mailing list. Consequently, they will receive emails that may contain promotional messages, company news, updates, information about related products or services, and more. If at any point users wish to unsubscribe from receiving future emails, they can contact us at info@wemust.ca

How we protect your information

We have implemented appropriate measures to ensure the security of your personal information, username, password, transaction details, and data stored on our Sites. We adopt strict data collection, storage, and processing practices, as well as robust security measures, to prevent unauthorized access, alteration, disclosure, or destruction of your information.

Sensitive and private data exchange between our Sites and users occurs over a secure SSL-encrypted communication channel. This means that any information transmitted between your device and our Sites is encrypted and protected using digital signatures. This provides an additional layer of security to safeguard your data.

Who we share your data with

We prioritize the protection of your personal identification information and do not engage in selling, trading, or renting such information to third parties. However, we may share generic aggregated demographic information (which does not identify individuals) with our trusted business partners, affiliates, and advertisers for the purposes outlined previously.

In order to efficiently operate our business and manage the Sites, we may utilize the services of third-party providers. These providers may assist us in activities such as sending emails or text messages or administering various tasks on our behalf. Your information may be shared with these third-party providers, but only for the limited purposes necessary to carry out the specific tasks. We will obtain your permission when you sign up or place an order with us before sharing your information with these third parties.

Additionally, we may disclose your personal information, order details, and call recordings in compliance with applicable laws and regulations. This may occur in response to a subpoena, search warrant, lawful requests for information, suspected fraudulent activities, or to protect our rights.

How long we retain your data

We maintain the right to keep all design, contact, and order information for an indefinite period of time. Personal information provided through our Sites may be retained in our records for our own reference and for marketing purposes, unless you specifically request us to delete such information.

Changes to this privacy policy

At We Must, we have the flexibility to update this privacy policy at our discretion, without prior notice. In such cases, we will revise the updated date at the bottom of this page to reflect the most recent version. We strongly encourage users to regularly visit this page to stay informed about any changes in how we safeguard the personal information we collect. By using our Sites, you acknowledge and agree that it is your responsibility to periodically review this privacy policy and stay informed about any modifications.

Your acceptance of these terms

By using the Sites, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Sites.  

 

Privacy Policy

Who is responsible for data processing?

The service provider and party responsible for processing personal data (“controller“) is Get My Tee. If you have any questions about the collection, processing, or usage of data; if you have requests for information, correction, disabling or deletion of data; or if you want to revoke a previously given consent; or if you want to object to the usage of your information for advertising purposes, please use the settings provided in your account's user area, or else contact us at one of the following addresses:

Email: info@getmytee.com

To what extent is personal data processed?

(a) Collection of personal data when you visit our website

i. Log files If you visit our site for informational purposes but don't register with us, create an account, order something, or otherwise deliberately transfer information to us, we collect information from your browser to help us serve our websites to you. In particular, we collect IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), name of the requested file, access status/HTTP status code, volume of data transferred, the page from which you came to visit us, your operating system and its interface, your browser type and the language and version of the browser software, a report of successful retrieval. The data is technically necessary for us to display our website to you. It is also evaluated to make the website user-friendly and to ensure stability and security. For this purpose, we partly use the external web hosting service providers Cloudflare and Amazon Web Services, Inc. The legal basis for the processing is our legitimate interests.

ii. Cookies and similar technologies We also use “cookies“ on our sites. Cookies are small text files that are assigned to your browser and stored on your device. Through them, certain information flows to the place that sets the cookie, such as settings or data for exchange with the system. This helps us to make our website more user-friendly and effective overall. The legal bases for this are your consent and our legitimate interests.

 

(b) Orders with Get My Tee / user account

i. If you want to order something in our online shop, it is necessary for the conclusion of the contract that you give us the personal data we need to process the order. The mandatory data required to process the contract is marked as such; all other data you provide is voluntary. You can either enter your data only once for the order or use your email address to set up a password-protected user account with us, in which your data can be stored for later purchases until you revoke your consent. You can deactivate or delete the data and the user account at any time via the account. To prevent unauthorized access to your personal data by third parties, the order process is encrypted using TLS technology. When we process the data provided by you to process your order, this includes, for example, individual customer service. In the course of order processing, we pass on personal data to one of our production companies within the group, to a shipping company, Clickship, commissioned by us and to our bank linkedin with Stripe. For information about data protection at Stripe, please refer to Stripe's privacy policy: https://stripe.com/legal/privacy-center. We also pass on your order and address data to various common carriers, depending on your delivery choices, shipping rates, and your chosen delivery destination. The legal bases for the processing of personal data as part of order processing are to perform under a contract and our legitimate interests. Due to commercial and tax regulations, we are obliged to store your order, address and payment data for a period of ten years.

ii. During the ordering process we use Google Maps Autocomplete, a service of Google LLC (“Google“). This allows an address you start typing to be completed automatically, avoiding delivery errors. Google sometimes conducts a geo-localization using your IP address and receives the information that you have retrieved the corresponding subpage of our website. In addition, the data referred to in Section 2.1 is transmitted. This is regardless of whether you have a Google account and are logged in. If you are logged in to your Google Account, the information will be directly associated with your account. If you do not want this assignment to occur, you must log out before entering your address. Google stores your data as user profiles and uses it (even in the case of users who are not logged in) for the purposes of advertising, market research and/or the needs-oriented design of its own website. You can object to Google creating such user profiles. The legal basis for the processing is our legitimate interests.

 

(c) Get My Tee Partners: Shop Partners and Marketplace Designers

i. If you want to offer designs on our marketplace or operate a shop, it is necessary for the conclusion of a contract with us that you use your email address to open a password-protected user account and store your name and address there. For the payout of earnings, it is necessary that you additionally provide your bank details or your PayPal information as well as information about your tax status. Any other information you may provide to us when using the account is voluntary. You do not have to enter a real name when choosing your username. You can manage and change this information in your account. You can also deactivate or erase it – or the entire user account. If this affects data necessary for the performance of the contract, we may retain that data for a longer period in accordance with commercial and tax regulations (standard period of ten years). We process this data to conduct the contractual relationship that exists with you; the legal bases are to perform under a contract and our legitimate interests.

ii. Within the scope of the contractual relationship, we also process the email address provided by you in order to send you emails at irregular intervals containing information and tips about the Marketplace and your shops (“Newsletter“). We use your name to allow us to personalize these emails. We may also personalize the information and tips we send to you in these emails based on (i) your inputs and other activity in your user area and/or (ii) depending on specific events during the partner relationship. For example, we may remind you to complete empty data fields, or if you have created a Partner account left items in the cart, we may send you reminders, tips and resources for completing a transaction successfully. You can unsubscribe from the Newsletter at any time by clicking on the unsubscribe link provided in each email, informing us via the contact details specified in Section 1, or changing your newsletter settings in your user account (“Account Settings“ – “Newsletter subscriptions“). When sending the Newsletter, we use Zoho Campaigns to statistically evaluate your user behavior in order to optimize the design. To enable this evaluation, the emails contain what are called web beacons or tracking pixels. These are single-pixel image files that establish a connection to our website und thus permit a log file analysis. The web beacons are linked with the data mentioned in Section 2.1 a and an individual ID. The links contained in the email also contain this ID. For example, we can see if and when an email has been opened and which links have been clicked on. The data is stored on Zoho servers and collected pseudonymously, meaning the IDs are not linked to other personal data at this point, thus ruling out any possibility of direct personal reference. You can object to the recording of your usage behavior at any time by clicking on the unsubscribe link provided in each email, informing us via the contact options listed in Section 1, or changing the newsletter settings in your user account (“Account settings“ – “Newsletter subscriptions“). Recording is not possible if you have disabled the display of images in your email settings. In this case, the newsletter will not be displayed to you in full and you may not be able to use all functions. If you choose to display the images manually, recording will take place as described above. The legal bases for the processing are your consent, to perform under a contract, and our legitimate interests.

iii. If you store your address in your user account, we use Google Maps Autocomplete, a service of Google LLC (“Google“). This allows an address you start typing to be completed automatically. This helps us verify your address, which we do for tax reasons. Google sometimes conducts a geo-localization using your IP address. We also use Google Fonts to enhance the user experience in the Partner section of your account as well as Google Calendar to inform you about Partner-related promotions for customers. Via these services and applications, Google receives the information that you have retrieved the corresponding subpage of our website. In addition, the data referred to in Section 2.1 is transmitted. This is regardless of whether you have a Google account and are logged in. Once you are logged in to your Google Account, the information will be directly associated with your account. If you do not want this assignment to occur, you must log out before entering your address. Google stores your data as user profiles and uses it (even in the case of users who are not logged in) for the purposes of advertising, market research and/or the needs-oriented design of its own website. You can object to Google creating such user profiles. The legal basis for the processing is our legitimate interests.

 

(d) Communication with Get My Tee

i. Establishing contact If you contact us via a contact form, letter, email, social media or telephone, we process the data provided by you for the purpose of processing your inquiry and for advertising purposes. We use Microsoft 365, to coordinate and process emails, which means that Microsoft gains access to the data. We use the management software of Zoho to coordinate and process enquiries via our social media channels Twitter, Facebook and Instagram. The legal basis for the processing is our legitimate interests. If the aim of establishing contact is to conclude a contract, then an additional legal basis is to perform under a contract.

ii. Blog In our blog, where we publish various articles on topics related to our activities, you can post public comments. Your comment will be published along with your chosen username. We recommend using a pseudonym instead of your real name. It is necessary to provide a username and email address, while all other information is voluntary. The necessary information is processed to run the blog. We need your email address to contact you if a third party should complain that your comment is unlawful. We reserve the right to delete comments if third parties complain that they are unlawful. The legal basis for the processing is our legitimate interests.

 

(e) Processing of data for web analytics

i. Google Analytics Our website uses Google Analytics, a web analytics service provided by Google LLC (“Google“). Google uses cookies (see Section 2.1 b), which enable an analysis of your use of our website. The information generated by the cookie about usage is usually transferred to a Google server and stored there. However, due to the activation of IP anonymization on our website, where applicable, your IP address will first be shortened by Google. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and internet use. The IP address transmitted by your browser in the context of Google Analytics will not be combined with other data held by Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of our website. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout/. Specifically in the case of mobile devices, you can prevent Google Analytics from recording data by clicking here: Disable Google Analytics. This will place an opt-out cookie which prevents recording when you visit our website in future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser and per device and only prevents the recording of data for this website. This website uses Google Analytics with the “_anonymizeIp()“ extension. Consequently, IP addresses are further processed in shortened form, so that any personal association with the data subject can be ruled out. As far as the data collected about you relates to you personally, that association is therefore ruled out immediately and the personal data thus erased without delay. We use Google Analytics to analyze and regularly improve the use of our website. The statistics this yields allow us to improve our website and make it more interesting for you as a user. We also use Google Analytics to share limited aggregated & anonymized data with Shop Owners, including for example the number of visits to their Shop over time, and the referral sources for those visits (e.g., Facebook vs Google search). The legal bases for our use of Google Analytics are your consent and our legitimate interests.

ii. Google Analytics To allow us to analyze and regularly improve the use of our website, our website also uses the Google Analytics web analytics service. The statistics and A/B test results that this yields allow us to improve our website and make it more interesting for you as a user. The legal bases for our use of Google Analytics are your consent and our legitimate interests. The analysis involves storing cookies (see Section 2.1 b) on your device. The information collected in this way is stored on servers, including in the USA. We would like to point out that if you prevent the storage of cookies, you may not be able to use this website in its entirety. You can adjust your browser settings to prevent the storage of cookies.

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